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ALTROEMERIA

GROUP1
Charles Guerin, Agathe Jennequin, Ariane Khochtinat,
Celine Chung

REMANUFACTURING: A CULTURAL DIVERGENCE

Companies and governments are faced to growing market named the

remanufacturing market. Concerned about environmental issues, many corporations

are willing to repair, rebuild, and reuse a product in order to have the same

performances as the new one. The market has taken a great importance with the

creation of the smartphone and a remanufactured smartphone market. The

smartphone is well spread across the wo International companies such as Apple are

already involved in the remanufacturing of their products. However, this market has

not the same importance in some part of the world. Indeed, remanufacturing market

in Europe represents a turnover of 3 billion dollars whereas in China this is still a new

concept. The group focusses on the consumer’s perceptions in order to have an

understanding on the key drivers for customers in these two markets and to

understand what are the motives of many businesses to be involved into this market

even if the remanufacturing has not the same level of importance.

A deep analysis of the different cultures and the results from a questionnaire allows

to this team to provide an interesting analysis of this market and reasons of its

success. Recommendations for future entrepreneurs and businessmen who want to

get involved into this market will be presented to you. The team will deliver to you

concise advise and will provide you the answer that you need for.

GROUP2
Sacha Elbaz, Sybile Duarte, Thomas Chabennet

CONSUMER PERCEPTION ABOUT REMANUFACTURED PRODUCT AND COMPARE EUROPE AND SOUTH EAST ASIA

Our team decided to work on a very interesting topic which is the remanufactured products

market and the consumer’s behaviour and perception in relation to it and between Europe

and South East Asia. In our poster and presentation, we will mainly speak about four areas

according to the Europe part against SEA, and which are Germany, France, UK and Italy, as

the remanufacturing market is clearly the most important than in the rest of Europe.

As remanufactured product is a really large subject, we decided to focus on three main

questions that will be answered thanks to our study, and thanks to the analysis of all the

results of our survey.

The three questions that we will answer in our poster presentation thanks to graphs,

analysis, figures and recommendations are first to differentiate remanufactured products

which exist today in our world. We also decided to focus our project through consumer’s

perception on the electronic products, as it is nowadays a real part of our lives, it seemed to

be more interesting to us. Then we will explain and show why consumers can be attracted

by this new kind of products and their motivations to buy some of them. Our survey will also

permit to show in the poster the consumer’s preferred types of remanufactured goods.

Then, to finish our project, make a kind of conclusion by using all of our researches, using

the survey results and our own analysis, we will be asking us about a potential future, and

will argue if and how the remanufactured products might be a revolution for our societies in

the next few years and a potential big market.

GROUP3
Radhika Rakesh Kapoor, Jingsi Xie, Zihong Chen

CUSTOMERS PERSPECTIVES ON REMANUFACTURED ELECTRONIC GOODS IN INDIA AND CHINA

Our presentation is about consumers perspective on remanufactured

goods. We are focussing on the electronic category (Smart phone, I pad,

Laptop, TV, DVD player) of remanufactured goods as it is expected to

grow and it is the second largest remanufacturing industry in the world.

Furthermore, we have chosen to compare the perspectives of customers

from mainly two countries, India and China as the remanufacturing

industry there is still developing. Our research question is: is

remanufacturing a viable business in India and China ( what do

consumers think? ). We would be talking about: why people from those

countries may or may not opt for remanufactured electronic goods? We

would be comparing how the consumers feel and the main motivation

behind them buying remanufactured or new products. We would also be

interviewing people and sending out surveys to people from India and

China. We have already prepared a short questionnaire on survey monkey

for around 100 people to find out if people know what a remanufactured

product is, if they have ever used one, if they feel remanufactured

products are environmental friendly, if they feel remanufactured products

are of good quality, have any other benefits and can be used for long term

or if they result in bad outcomes. Lastly, the entire presentation and

poster will be depicting the outcome of the research and we would be

recommending a few suggestions depending on the result.

GROUP4
Ngoc Quynh Nhu Tran, Thi Bao Chau Duong, 
Vinodhini Pandaragan, Win Myint Oo @ Kyan Shone Shone

CONSUMER PERCEPTIONS OF REMANUFACTURED PRODUCTS: SINGAPORE AND VIETNAM ELECTRONIC MARKET

Remanufacturing industry has been described as a practical method of value

recovery where companies expect to maximize their profitability from discarded

products or products returns (Jung & Hwang, 2011; Liu et al., 2011). Electronics

segment has been one of crucial factors that contributes to economic growth in both

developed countries such as Singapore, and developing countries such as Vietnam. In

fact, remanufactured merchandises are sold in various places. Remanufacturing

industry produces a wide range of products, including aircraft parts, mechanical

automotive, electronics products such as camera, personal computer, laptop and

cellphone (Hazen et al., 2012). It has been proved that consumers knowledge of

remanufactured products is inadequate, and four other factors influencing consumer

perceptions of remanufactured products respectively are environmental awareness,

product’s price, product’s quality and functions, and consumers’ sources of

information.

Three main objectives have been established to guide the entire project. First

we expect to understand the extent of differences in consumer perceptions and

attitudes in each country. The second objective is to examine consumers’ decisions

making process when purchasing remanufactured products. The last objective is to

sufficiently understand consumers market in Singapore, a developed country, and in

Vietnam, a developing country. Our research has been conducted with certain ethical

issues. This presentation will briefly cover our core findings after analyzing data

collected from 200 respondents from both Singaporean and Vietnamese.

Subsequently, we expect to provide essential and practical recommendations that

assist marketers in understanding more about the current consumers market in

Singapore and Vietnam, as well as assist environmental activists in improving

consumers’ awareness of protecting the environment for sustainable development.

GROUP5
Patricia Rusli, Handoko, Mellisa Safar,
Eric Sentoso

CONSUMERS PERCEPTIONS ON REMANUFACTURED PRODUCT

This project is about case study of Marketing Remanufactured Products, from the

Perspective of Two Manufacturers. In this case, we are doing a case study directly to point

of view of the company. The company is a furniture industry, and it is one of leading

furniture company in Indonesia called PT. Integragroup Indocabinet. In addition, the

company it is also doing remanufactured products. For the company, remanufacturing is a

market trend which means it will still follow and retain what will growth in the market in the

future. On the other hand, remanufacturing is not intentional. From the perspective of this

company, remanufacturing is an accident process, which means it is cannot be always

happen in the business. Beside it is very costly and also unprofitable. Remanufacturing

process is also unavoidable, because the accident process is beyond company’s expectation.

An industry likes furniture, company also cannot predict much behind the furniture

processes. As an aside, future for furniture remanufacturing process will play an important

role in company strategy. Not only in marketing strategy, but also in sustainability. The

future of furniture remanufacturing will be more environmental friendly and of course sunk

cost of the flawed woods will decrease. In consumer’s perspective, majority age between 18

to 23 years old will buy a furniture in range of S$100 to S$300 dollars. Not only a new of

furniture products with high quality and good durability, but even remanufactured furniture

products. For the consumers, remanufactured products quality is still good and even same

as new products. On the other side, it is also cheaper for them to buy remanufactured

product with a good durability. We still looking for a better answer from both perspectives

between manufacturers and consumers that it is viable for a company to remanufacture

products such as furniture itself.

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